Privacy Policy
Welcome to XposterAI! This Privacy Policy explains how we collect, use, and protect your information when you use our website and services ("Service"). By using our Service, you agree to the collection and use of information as described in this policy.
1. Information We Collect
- Personal Information: When you create an account, we may collect personal information, such as your name, email address, and payment details. Payment details for subscriptions are processed securely by Stripe, our third-party payment provider, and are not stored directly by XposterAI.
- Usage Data: We may collect information on how you access and use the Service, including your IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process transactions and manage subscriptions
- Improve our Service based on usage patterns
- Send you updates, marketing materials, or notifications (you can opt out of marketing communications at any time)
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share your information with third-party providers to help us operate and improve the Service (e.g., payment processors).
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
4. Data Security
We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at support@XposterAI.com.
6. Cookies
We use cookies to enhance your experience, remember your preferences, and analyze usage patterns. You can choose to disable cookies through your browser settings, though this may impact your experience with the Service.
7. Product Analytics and Session Replay
We use PostHog, a product analytics service, to understand how the Service is used and to improve it. This applies to both our website and the XposterAI Chrome extension:
- Website: We collect page views, clicks, and interaction patterns. We may also record website browsing sessions (session replay) to diagnose usability issues; typed input is masked in these recordings.
- Chrome extension: We collect anonymized usage events — for example, that a reply was generated, which tone was selected, and whether an error occurred. We do not collect the content of tweets you read, the replies you generate, or any other content from X/Twitter pages. The extension does not record your browsing.
- What we never send to analytics: tweet or reply text, your API key, or the content of your persona training data.
Analytics data is associated with your account ID when you are logged in, and processed by PostHog on our behalf as a service provider.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. Your continued use of the Service after changes indicates your acceptance of the new policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@xposter.com
By using XposterAI, you agree to the collection and use of information as described in this Privacy Policy.